Ample Hills Creamery began as a husband-and-wife ice cream shop in Brooklyn, serving some of the city’s best ice cream. It quickly attracted famous fans, including Bob Iger and Oprah Winfrey. Success brought opportunity. The founders chased nearly every opportunity that came their way. They stopped focusing on the thing that made the business special. […]
Dietrich Mateschitz and Chaleo Yoovidhya each put up $500,000 to launch Red Bull. Instead of going to banks, they refused debt. The Red Bull playbook started with a simple rule: spend only what you earn. Mateschitz rejected the corporate formula of two-thirds debt and one-third equity. He believed one bad December or a currency swing
The Red Bull Playbook: Building Red Bull Without Debt Read More »
It’s the early 1980s in Bangkok. Dietrich Mateschitz is visiting his business partner, Chaleo Yoovidhya. He’s introduced to a local energy tonic, Krating Daeng, popular among truck drivers for its stimulating effects. His jet lag disappears almost immediately. Following this discovery, Mateschitz partners with Chaleo, adapts the tonic for the Western market, and builds the
Red Bull Brand Strategy: Why Brand Beats Product Every Time Read More »
Moonlight rides gave Sam Walton a way to connect with his logistics team. He often spent nights riding in the cabs of Walmart delivery trucks. He wanted to hear what drivers were seeing. On one of those late-night trips, a driver suggested backhauling, picking up merchandise on the return trip instead of driving back empty.
The Walmart Secret: Why An Employee Ownership Culture Wins Read More »
It was the early 1960s in Bentonville, Arkansas. Walmart founder Sam Walton wanted to spend less on marketing so he could charge less. That meant unconventional, low-cost ways to get attention. It was all part of his customer-first business strategy. As part of it, he offered discounted watermelons and free donkey rides. The goal was
Why Saving Customers Money Is Sam Walton’s Ultimate Customer-First Business Strategy Read More »
In 1954, Ray Kroc’s McDonald’s success story almost didn’t happen. At the time, he was a 52-year-old milkshake machine salesman with diabetes and arthritis—and very little to show for it. Most people his age were slowing down. Kroc was just getting started. That year, he visited a small restaurant run by the McDonald brothers in
Ray Kroc’s McDonald’s Success: The System That Built an Empire Read More »
A McDonald’s franchisee in Knoxville once called Ray Kroc with a problem. A competitor down the street was selling hamburgers for a lower price. The franchisee wanted permission to match the price. Kroc said no. If a competitor could win on price alone, Kroc said, McDonald’s deserved to lose. It sounded irrational. It wasn’t. The
Ray Kroc Business Strategy That Built McDonald’s Read More »
It’s the early 1980s. Milan. Howard Schultz is in town for a housewares show. The city’s espresso bars stop him cold. They are community gathering spots, a “third place” between home and work. This is the seed of the Howard Schultz leadership style. Baristas knew customers by name. Coffee wasn’t a transaction. It was a
Howard Schultz Leadership Style: Conviction Built Starbucks Read More »
Howard Schultz stops mid-stride on a Manhattan sidewalk and stares at a bright red “80% off” sign screaming from a boutique window. The world is on clearance. It’s the peak of the financial crisis. Storefronts are plastered with “For Sale” signs. Even Madison Avenue is begging customers to buy. Retailers are cutting prices at any
Starbucks Pricing Strategy: Why Howard Schultz Refused to Discount Read More »
The best product doesn’t always win. Power belongs to the person who controls distribution, access, and relationships. The Formula highlights three Bernie Ecclestone business lessons from his tenure at F1: control the game, not the participants; leverage beats authority; and the world revolves around relationships. He mastered all three. Bernie Eccelstone figured that out early—long
Bernie Ecclestone Business Lessons: From the Man Who Controlled Formula One Read More »