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I write about books, business, habits, and ideas that age well — the kind of insights that compound over time.

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Entrepreneurship — Lessons from building and studying businesses
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Latest Articles

  • Howard Schultz Leadership Style: Conviction Built Starbucks

    Howard Schultz Leadership Style: Conviction Built Starbucks

    It’s the early 1980s. Milan. Howard Schultz is in town for a housewares show. The city’s espresso bars stop him cold. They are community gathering spots, a “third place” between home and work. This is the seed of the Howard Schultz leadership style. Baristas knew customers by name. Coffee wasn’t a transaction. It was a…


  • Starbucks Pricing Strategy: Why Howard Schultz Refused to Discount

    Starbucks Pricing Strategy: Why Howard Schultz Refused to Discount

    Howard Schultz stops mid-stride on a Manhattan sidewalk and stares at a bright red “80% off” sign screaming from a boutique window. The world is on clearance. It’s the peak of the financial crisis. Storefronts are plastered with “For Sale” signs. Even Madison Avenue is begging customers to buy. Retailers are cutting prices at any…


  • Starbucks Turnaround: How Howard Schultz Saved the Brand

    Starbucks Turnaround: How Howard Schultz Saved the Brand

    Starbucks was in trouble. Nearly 20% of the new stores opened during its aggressive expansion were closing. Customers were pulling back. Construction costs were spiraling. Founder Howard Schultz was scrambling to steady the company. There was only one way out: refocus on the customer and rebuild the Starbucks turnaround strategy from the ground up. In…


  • Elon Musk and SpaceX: Why Difficulty Is the Ultimate Moat

    Elon Musk and SpaceX: Why Difficulty Is the Ultimate Moat

    In the middle of trying to land a rocket that no one had ever landed before, SpaceX stumbled into the problem that became its greatest competitive advantage. The kind of problem that makes sensible companies quietly change the subject. SpaceX leaned in. Instead of asking whether a reusable rocket was practical, Elon Musk asked why…


  • SpaceX Leadership Lessons: How Talent, Speed, and Presence Built the Impossible

    SpaceX Leadership Lessons: How Talent, Speed, and Presence Built the Impossible

    Talent density. A bias toward action. Working alongside your team to solve problems. These are the SpaceX leadership lessons baked into the operating system Elon Musk installed on day one. Liftoff tells the SpaceX story from the very beginning. Musk hired the best people in the world—and then pushed them relentlessly to act. That pressure…


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Michael McHugh
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